ALTREX

PRIVACY POLICY

Last revised: 21 August 2026

1. About this Privacy Policy

PT. ALTREX GLOBAL PRO is incorporated under the laws of the Republic of Indonesia and has its registered office at Jalan Ratna Nomor 80, Kota Denpasar, Provinsi Bali, Indonesia, Kode Pos 80239 (referred to in this Privacy Policy as the “Company”, “we”, “us” or “our”). This Privacy Policy describes the manner in which we handle Personal Data in connection with our corporate Website and related communications.

For the processing described below, the Company will generally act as the Personal Data Controller because it determines the purposes for which Personal Data is processed and exercises control over such processing.

In this Privacy Policy, “Personal Data” means information relating to an identified or identifiable individual, whether the individual can be identified directly or indirectly, on its own or together with other information.

This Privacy Policy is intended to be applied in accordance with the laws and regulations of the Republic of Indonesia, including, where applicable, Law No. 27 of 2022 concerning Personal Data Protection and other relevant Indonesian requirements relating to electronic systems, communications, consumer protection and Personal Data.

2. Scope of this Policy

This Privacy Policy applies when you interact with us through the Website or through communications connected with the Website, including when you:

  • browse https://altrextrade.tech or pages operated as part of that Website;
  • send a message or enquiry using a Website contact form;
  • contact us by email, telephone or another communication channel made available by us;
  • select or change cookie preferences; or
  • otherwise communicate or interact with us in relation to the Website.

3. Personal Data we may handle

3.1 Data provided by you

Depending on how you contact us, the information you provide may include:

  • your name;
  • the name of your company, employer or organisation;
  • your business email address or other email address;
  • your telephone or mobile number;
  • your country or general location;
  • the subject matter and text of your enquiry;
  • records of correspondence between you and the Company; and
  • documents or other information that you choose to send to us.

Please avoid sending sensitive or specific Personal Data through a general contact form unless the information is genuinely required for the relevant enquiry and you are entitled to provide it.

3.2 Website and cookie information

The Website may use cookies and comparable technologies, such as pixels, tags or local storage, for Website operation, preference management, traffic measurement, performance analysis and, where applicable and subject to consent, marketing-related functionality.

Details about the cookies in use, their providers, purposes and relevant storage periods should be made available through the Website cookie banner or Cookie Settings interface.

4. Where Personal Data comes from

Personal Data may be obtained from the following sources:

  • directly from you when you submit information or communicate with us;
  • automatically through cookies or similar Website technologies; and
  • publicly accessible sources, where it is reasonably necessary to understand, verify or respond to a business enquiry.

5. How we use Personal Data

We process Personal Data for defined purposes and only where an appropriate legal basis is available under applicable law.

5.1 Enquiries and business communications

Contact and correspondence information may be used to receive and assess enquiries, provide requested corporate, product or service information, and communicate with the person who contacted us.

Depending on the circumstances, the legal basis may include consent, steps taken at your request before entering into an agreement, performance of an agreement, or a legitimate interest in managing ordinary corporate communications and business enquiries.

5.2 Website operation and protection

Technical, usage and security-related information may be processed to operate and maintain the Website, display content correctly, protect systems and users, and support the reliability and integrity of the Website.

Such processing may be based on applicable legal obligations and our legitimate interests in maintaining a functional and secure corporate Website.

5.3 Analytics and improvement

Where permitted by your cookie selections, Website, device and usage information may be used to evaluate traffic and performance, understand how the Website is used, identify frequently viewed content, improve navigation and functionality, and prepare aggregated reports or statistics.

Where applicable law requires consent for analytics cookies or related technologies, that processing will take place on the basis of your consent.

5.4 Compliance with legal requirements

We may also process Personal Data where reasonably necessary to comply with applicable legislation, regulatory obligations, court orders or lawful requests from competent public authorities.

6. Consent and cookie preferences

Where we rely on consent, the relevant request for consent will identify the purpose of the processing and will be presented separately and in an accessible manner where required.

You may decline non-essential cookies while continuing to access the basic corporate information provided on the Website. If you have given consent, you may withdraw it at any time. Withdrawal will apply prospectively and will not affect processing that was lawful before the withdrawal.

Cookies that are strictly necessary for Website operation, security or the storage of your privacy choices may be used without optional-cookie consent where permitted by applicable law. Cookie preferences can be reviewed or changed through the “Cookie Settings” function on the Website.

7. Retention of Personal Data

We keep Personal Data for no longer than is reasonably required for the purposes for which it was collected, taking into account any applicable legal, regulatory, accounting, evidentiary or record-retention obligations.

When Personal Data is no longer required, it will be deleted, destroyed, anonymised or otherwise dealt with in a manner consistent with applicable law.

8. Security and Personal Data incidents

The Company uses reasonable and appropriate technical and organisational safeguards intended to protect Personal Data against unauthorised access, misuse, loss, alteration, disclosure or destruction.

Depending on the relevant systems and risks, safeguards may include access restrictions, authentication controls, encryption where appropriate, network protection, backups, monitoring, confidentiality obligations, service-provider review and internal data-handling procedures.

If a Personal Data security incident occurs, we will assess the incident and take appropriate containment, remediation and recovery steps. Where notification is required by Indonesian law, affected individuals and the competent authority will be notified within the period prescribed by law.

9. Your Personal Data rights

Subject to applicable Indonesian law, statutory conditions and lawful exceptions, you may be entitled to exercise rights in relation to your Personal Data, including the right to:

  • receive information concerning the Company, the purposes and legal basis of processing, and our accountability;
  • request access to Personal Data relating to you and obtain a copy;
  • ask us to complete, update or correct inaccurate or incomplete Personal Data;
  • withdraw consent where processing is based on consent;
  • request that certain processing be stopped;
  • request deletion or destruction of Personal Data where the applicable conditions are met;
  • request restriction or postponement of processing where available;
  • object to qualifying decisions based solely on automated processing, including profiling, where they produce legal or similarly significant effects;
  • receive Personal Data in a commonly used or machine-readable format and, where applicable, transmit it to another controller; and
  • submit a complaint or pursue a claim in accordance with applicable law.

Whether a particular right is available will depend on the circumstances of the processing, the legal basis relied upon and any exceptions or limitations permitted by law.

10. Revisions to this Privacy Policy

We may revise this Privacy Policy from time to time, including to reflect changes to the Website, our Personal Data handling practices, technologies or service providers, applicable laws or regulatory guidance, or our organisational and security arrangements.

Any revised version will be made available on the Website and will show an updated revision date. If a material change affects processing that depends on consent, we will provide any notice and seek any renewed consent required by applicable law before the change takes effect.

11. Contact information

Questions, requests or complaints concerning this Privacy Policy or the Company’s processing of Personal Data may be directed to:

Data Controller:
PT. ALTREX GLOBAL PRO

Registered address:
Jalan Ratna Nomor 80, Kota Denpasar, Provinsi Bali, Indonesia, Kode Pos 80239

Email:
legal@altrextrade.tech

Telephone:
+62 836 3610 9268

Website:
https://altrextrade.tech